Who We Are

Greater Victoria Citizens’ Counselling Centre formed as a society in 1969. Like many grassroots community organizations, we started at a kitchen table with a group of passionate caring people talking about what if…

The vision they shared was a community that had the capacity to provide quality emotional support to each other when life’s challenges presented themselves.
The vision was, and still is, a resilient, supportive and inclusive community. 

Our Mission

The Greater Victoria Citizens’ Counselling Centre assists adult community members in attaining socially and psychologically satisfying lives by providing quality, accessible, volunteer counselling services.

Our Vision

We will build capacity through state of the heart counselling.

Our Values

We believe that every person has the right to access quality counselling services regardless of ability to pay.​

We believe that people are resourceful and capable of making choices and decisions for themselves.

We believe that all relationships between board, staff, counsellors and clients should be respectful and ethical.

We believe that collaborative partnerships with organizations in our community strengthen our ability to serve our clients.​

What We Do

100 %
of our direct service to clients is provided by trained volunteer counsellors
people served per year
$ 1000000
is the market value of the counselling services that we provide
sessions per client on average
volunteer counsellors
hours of counselling provided every year

Top Presenting Issues

Self Esteem/ Identity Issues

Physical/ Emotional Abuse (past/present)

Addictions (past/present)

Stress/Anxiety/Panic Attacks


Depression/ Grief & Loss

Our Annual Report

Click here to download our 2021/22 Annual Report.

Financial statements available upon request.

Citizens' would like to recognize the following organizations for their commitment to supporting the Centre