About

Who We Are

Greater Victoria Citizens’ Counselling Centre formed as a society in 1969. Like many grassroots community organizations, we started at a kitchen table with a group of passionate caring people talking about what if…

The vision they shared was a community that had the capacity to provide quality emotional support to each other when life’s challenges presented themselves.
The vision was, and still is, a resilient, supportive and inclusive community. 

Our Mission

The Greater Victoria Citizens’ Counselling Centre assists adult community members in attaining socially and psychologically satisfying lives by providing quality, accessible, volunteer counselling services.

Our Vision

  • We will offer accessible and affordable counselling services.
  • We will strive to provide quality counselling services using trained and supervised volunteer counsellors.
  • We will work together with our clients to provide them with the tools to assist them in making satisfying choices and decisions for themselves.
  • We will participate with community partners in the development and provision of services to meet the evolving needs of our community.
  • We will promote our core values and we will ensure that these values guide our decision-making.
  • We are on a journey to becoming more inclusive and anti-racist and doing our part to promote healing on the territories of the lək̓ʷəŋən speaking peoples of the Songhees and Esquimalt Nations and the SENĆOŦEN speaking peoples of the W̱SÁNEĆ Nations.

Our Values

We believe that every person has the right to access quality counselling services regardless of ability to pay.​

We believe that people are resourceful and capable of making choices and decisions for themselves.

We welcome, recognize, respect, collaborate with and respond to the diversity of those we serve and employ.

We believe that all relationships between Board, staff, counsellors and clients should be based on respect and ethical conduct.

What We Do

100 %
of our direct service to clients is provided by trained volunteer counsellors
1000
people served per year
$ 1000000
is the market value of the counselling services that we provide
8.2
sessions per client on average
130
volunteer counsellors
9000
hours of counselling provided every year

Top Presenting Issues

Self Esteem/ Identity Issues

Physical/ Emotional Abuse (past/present)

Addictions (past/present)

Stress/Anxiety/Panic Attacks

Relationship/
Communication

Depression/ Grief & Loss

Our Annual Reports

Click here to download one of our latest Annual Reports.

Financial statements available upon request.

Citizens' would like to recognize the following organizations for their commitment to supporting the Centre

PayPal Giving Fund
City of Victoria
Barnes Family Foundation
Province of BC
benevity
United Way Southern Vancouver Island