Our phone lines are open from
10 AM to 2 PM, Monday - Friday.
We have voicemail after hours.
Our phone lines are busy – please leave a message and we will return your call within a day.
If you need help now because you or someone you know is having thoughts of suicide, please call the Vancouver Island Crisis Line for service at 1-888-494-3888. You can get more information by visiting their website.
If you’re walking or driving from downtown – travel north on Quadra Street and turn left one block past Bay Street onto Kings Rd. We are on your left just past Caffé Fantastico and the main office is upstairs.
If you’re coming from the north on Quadra Street – take a right onto Kings Rd. which is one stoplight past Hillside Ave.
If you’re bussing from downtown – take the #6 Royal Oak Exchange: Exit the bus in the Quadra Village by Fairway Market. Citizens’ Counselling Centre is on Kings Road, kitty-corner to Fairway Market, beside Caffé Fantastico.